Havenstudio (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you engage our services, visit our website, or interact with us.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Postal address

• Payment information (where applicable)

1.2 Business Information

• Company name

• Job title or role

• Project details and service requirements

1.3 Usage Data

• Information about how you interact with our website or services

• IP address, browser type, and operating system

1.4 Other Information You Provide

• Any additional information you choose to share with us during service delivery or communications

2. How We Collect Information

We collect information in the following ways:

• When you contact us via email, phone, or our website

• When you book or engage our services

• When you sign up for newsletters or marketing communications

• When you provide feedback or complete surveys

• Through cookies and similar technologies when you visit our website

3. How We Use Your Information

We use your information to:

• Deliver and manage our services

• Process payments and issue invoices

• Communicate with you regarding your project or account

• Send updates, promotional offers, and marketing communications (with your consent where required)

• Improve our services and customer experience

• Comply with legal obligations

4. Legal Basis for Processing (GDPR Compliance)

If you are in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:

• Your consent

• Performance of a contract with you

• Compliance with legal obligations

• Our legitimate interests (such as improving services, marketing, and fraud prevention)

5. How We Share Your Information

We may share your personal information with:

• Service providers, subcontractors, and business partners who help us deliver our services

• Payment processors to handle transactions securely

• Legal authorities when required by law or to protect our rights

• Potential business buyers or investors in the event of a merger, acquisition, or sale

We will never sell your personal information to third parties.

6. Data Storage and Retention

• We store your personal information on secure servers and take reasonable measures to protect it.

• We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you

• Request corrections to your personal information

• Request deletion of your personal information

• Restrict or object to certain types of processing

• Withdraw consent at any time

• Request a copy of your data in a portable format

To exercise these rights, contact us at [Your Contact Email].

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

9. Marketing Communications

We may send you promotional emails or messages about our services, offers, or events. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

10. Security of Your Information

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the “Last Updated” date revised accordingly. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:

Havenstudio
[Company Address]
[Contact Email]
[Phone Number]